When you call our office, we will ask for contact and insurance information, the reason for seeking services, and other information to determine if we will be able to help you.  We will need time to verify and review your information; our goal is to contact you within one week to let you know if we can schedule you.  In some cases, we may ask you to provide records from previous providers.  If we are not able to accommodate your needs, we will attempt to inform you of other options.

After the information review process is complete, you will be contacted to schedule a 90-minute intake appointment.  If you are not able to attend, you must give 48 hours notice in order to be rescheduled.  Because provider time is a scarce resource, we are not able to reschedule patients who miss their first appointment.  Follow-up appointments are scheduled for 30 minutes.

Because we are now telehealth-only, we require new patients to sign up for our patient portal in order to complete required paperwork and communicate through a secure messaging system.  Please contact Jenni at (541) 636-9846 to get the portal process started.